Monday, November 7, 2016

How a salesforce cti connector Can Simplify Grow Your Business and Persistent Tasks

Does your business still manually finish repetitive tasks? Your company might face a lot of challenges, but that doesn’t have to be one of them. Many people view automation as a way to reduce staff and cut costs, but in reality, it encourages your business increase which allows for more employees to be hired by you. They get to use their ingenuity, abilities, and knowledge to create growth by optimizing your workers’ jobs.

Salesforce for Simplification

Salesforce own studies have found that more than three quarters of an average company’ time is spent on meetings, e-mails, and reports. That doesn’t leave much time. Your business can use CTI to finish tasks in less time and increase worker efficiency:

All customer, prospect, and lead data are stored on a single online platform.

• Calls can be made let workers see who is calling before they answer the call.

• With complex call on any connected device wherever they are – in work , at home, or in assemblies.

• All employees have and lead information are saved on one online platform.

• Display pops directly from a computer with only the click of a mouse.

Information is available to employees on any connected device wherever they are – in the office, at home, or in meetings.

Assembly Customer Expectations

 Integration of texts, e-mail, phone, messaging, and live chat provides you with a competitive advantage and empowers your company to take a more data-driven approach to customer and client interaction. Best of all calls logs, all and other relevant information related to these tasks can be integrated into an unified dash. Intelligent business automation helps you focus resources on tasks that add value to your business: accelerating growth, winning new customers, and developing stronger relationships.